Last updated: September 12, 2026
| What you bought | What you can do |
|---|---|
| Academy course and any digital material | All sales are final. We do not offer refunds on digital products |
| Community membership | Cancel any time. Access runs to the end of the period you paid for |
| Books and journals | Replacement or refund if damaged, defective, or wrong. Made to order, so no change-of-mind returns |
| Merchandise | Replacement or refund if damaged, defective, or wrong |
| Workshops | All sales are final. If you cannot attend, we will send you the replay |
| One-on-one sessions | Reschedule free more than 48 hours out, one free move between 24 and 48 hours, none inside 24 hours. Refunds: full more than 48 hours out, 75% between 24 and 48 hours, none inside 24 hours |
| Masterminds and coaching packages | As set out in your individual agreement |
| EU and UK customers | Additional statutory rights, see sections 7 and 8 |
Email support@kingdomaffluence.co with your order number, what you bought, and what went wrong. We aim to reply within 2 business days. Approved refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.
All sales of courses, digital downloads, and other digital materials are final. We do not offer refunds on digital products.
We say this plainly because digital material can be read, watched, and downloaded in full within hours of purchase. Once you have it, it cannot be returned.
So please buy carefully. Before you enroll:
If you cannot access what you paid for, or you were charged twice or in error, that is not a refund question, it is a mistake, and we will fix it. Contact us and we will make it right.
Where the Academy included twelve months of Community access, that access is part of the same purchase and carries no separate cash value.
If you are a consumer in the EU or the UK, you have statutory cancellation rights that apply in addition to this policy. See section 7.
You can cancel a recurring Community membership at any time from your account, or by emailing us. When you cancel:
If you were charged after cancelling, tell us and we will refund it in full.
Our printed products are made to order. Because each item is produced specifically for you, change-of-mind returns are not generally available, except for EU and UK customers exercising the rights in section 8.
We will always replace or refund an item that is:
Contact us within 14 days of delivery with your order number and photographs of the problem and the packaging. We will arrange a replacement or a refund at no cost to you and will not usually ask you to ship the item back.
If a parcel does not arrive, contact us. If tracking shows delivered but you do not have it, check with your household and neighbors first, then tell us and we will help resolve it.
Please double check your shipping address at checkout. If an order is returned because the address was wrong, we can reship it but will need to charge again for printing and postage.
If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to cancel a distance purchase and get your money back, without giving a reason.
For digital content delivered immediately, that right ends once delivery has begun, but only where all of the following are true:
If we did not do all three, your 14-day right to cancel remains, and you may cancel and receive a full refund even if you accessed the material.
This statutory right sits above the no-refund policy in section 3 and cannot be removed by it. Section 3 governs everywhere that these rules do not apply.
You have 14 days from receiving your order to tell us you are cancelling, and a further 14 days to return the goods. You do not need a reason.
To cancel, email support@kingdomaffluence.co with a clear statement that you are cancelling, your order number, and the date you received it. You may use the model cancellation form provided in the consumer law of your country.
These statutory rights are in addition to everything else in this policy, and nothing here limits them.
If something is wrong, please contact us before disputing a charge with your bank. Almost everything can be resolved directly and far faster. We keep records of purchases, access, and correspondence, and we will provide them if a dispute is raised.